Leadership

Stephanie Berkowitz is President & CEO of Northern Virginia Family Service, a human services organization recognized locally and nationally as a leader and innovator of social impact.  NVFS delivers responsive programs that address evolving community needs, providing over 30,000 individuals and families in need each year with the essential building blocks for financial, emotional, and physical wellbeing and economic independence.

Stephanie has spent her career working in the nonprofit sector building public and private partnerships, and architecting innovative responses to community needs. Stephanie’s keen business acumen coupled with her strategic leadership and focus on impact have been instrumental in NVFS’ growth and development. Following the September 11, 2001, terrorist attacks, Stephanie served as the Director of the Survivors’ Fund Project, a $25 million long-term recovery program for victims of the attacks. The Survivors’ Fund became recognized nationally as a model program for community response following a disaster.

Stephanie has served on numerous boards focused on strengthening the greater Washington D.C. Metropolitan region, and improving opportunities for children and families. Stephanie currently serves on the Northern Virginia Chamber of Commerce Board of Directors, Virginia Nonprofit Leadership Council, and Leadership Fairfax Board. Stephanie also serves on the Northern Virginia Chamber’s DE&I Advisory Board, and was appointed as an inaugural member of the Leadership Fairfax Equity Council.

In 2019, Stephanie was selected as a Women Who Mean Business award winner by the Washington Business Journal. In 2023 Washington Business Journal named her to their Power 100 as a Community Advocate and Game Changer. In 2024, Stephanie was featured as one of Northern Virginia’s 50 Most Influential People by Northern Virginia Magazine.

Stephanie earned a BA in Psychology from Lafayette College and an MSW from the University of Pennsylvania School of Social Policy & Practice. She loves spending time with her family, enjoys the theater, and is a lifelong tennis enthusiast.

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• LinkedIn Profile
• Washington Business Journal Power 100 of 2023
• Washington Business Journal Executive Profile
• 2019 Women Who Mean Business Honoree

Jacqueline Dendievel, SHRM-SCP, SPHR, serves as Executive Vice President, Human Resources, responsible for the Agency’s human capital strategy and championing all talent-related initiatives and programs across the organization. Prior to NVFS her career spanned a variety of industries and companies, including both HR leadership and consulting roles at International Data Group, Leidos, Helios HR, Leidos and Georgetown University Medical Center. She holds an MBA, International Concentration from Babson College; B.S. in Public Relations, French Concentration from Boston University; Certificate in Organization Development from Georgetown University; Certificate in HR Management & Analytics, Wharton Executive Education; Certificate in Employee Relations from Cornell University and is an Agile HR Certified Practitioner. She speaks French, is a beginner in Spanish and Italian, and is an avid runner, with numerous marathons and other competitive races to her credit.

Contact: jdendievel@nvfs.org, 571.748.2525

Andrea Eck has worked in the nonprofit human service field for 25 years and has been an employee of Northern Virginia Family Service for 20 of those years. She has held several positions from direct service to executive leadership, administering programs for individuals and families with low incomes in Northern Virginia.  As the executive vice president of programs, Andrea provides critical leadership in the key areas of strategic planning, program development, quality assurance and grants administration.  Andrea has a bachelor of arts degree in psychology from Marymount University in Arlington, VA., and a master’s degree in public administration and a certificate in nonprofit management from George Mason University in Fairfax, VA.   

Contact: aeck@nvfs.org, 571.748.2601

Kathleen McMahon joined Northern Virginia Family Service in 2019 as the Executive Vice President of Development and Communications. As a professional and a volunteer, Kathleen has worked tirelessly to build capacity for organizations focused on youth development, volunteer service, dropout prevention, workforce development, education, and mentoring. She has held leadership roles at a number of nonprofits and social enterprises, including the Student Conservation Association (SCA) and the policy research firm Civic, where she served as the Chief of Staff and COO. Earlier in her career, Kathleen led teams at Capital Partners for Education, WAVE, and the Points of Light Foundation to develop programs and generate individual, foundation, corporate, and government support.

Kathleen is a Phi Beta Kappa graduate of Syracuse University and earned a Masters in Nonprofit Leadership from the University of Pennsylvania. She is a member of Leadership Greater Washington’s Class of 2022. Kathleen lives in Vienna, VA with her husband and three daughters. She loves to travel, practice yoga, and explore new restaurants.

kmcmahon@nvfs.org, 571.748.2535

Clifford Yee joined Northern Virginia Family Service in March 2018 as its Executive Vice President & Chief Financial Officer with responsibility for the Agency’s Finance, Information Technology, Risk Management, Procurement, Facilities Management, and NVFS Ventures social enterprise functions.

Cliff brings over two decades of professional experience gained in the consulting, financial services, and nonprofit sectors delivering business results and social value. Prior to NVFS, Cliff was the Managing Director of Corporate Social Responsibility consulting services at Raffa-Marcum where he advised organizations on assessing, improving, and implementing their social impact and partnership strategies. Earlier in his career, Cliff was the SVP/Senior Director of Community Affairs & Market President Network at Capital One, a strategy consultant with CAST Management Consultants, the Associate Executive Director of the Sigma Alpha Epsilon Fraternity & Foundation, and an information technology consultant with Broughton Systems.

Cliff earned an MBA from the Peter F. Drucker School of Management at Claremont Graduate University and a BS in Business Administration cum laude from the E. Claiborne Robins School of Business at the University of Richmond. He also holds a Certificate in Social Sector Leadership from the University of California – Berkeley, a Certificate in Sustainable Business Strategy from Harvard Business School, a Certificate in Nonprofit Management from the University of Illinois at Chicago and is a Certified ScrumMaster with the Scrum Alliance.

Additionally, Cliff is a 2015 graduate of Leadership Greater Washington, the Virginia Business 2021 CFO of the Year (Large Nonprofit) award winner, a 2020 Washington Business Journal Minority Business Leader Award winner, a DCA Live Star Nonprofit CFO honoree, a NESA Outstanding Eagle Scout Award recipient, and an Adjunct Professor in Nonprofit Studies at George Mason University.  In July 2020, then-Virginia Governor Northam appointed Cliff to serve on the Advisory Board on Service & Volunteerism for the Commonwealth. He was re-appointed by Governor Youngkin in 2023 and has served two terms as its Chair (2023-2024). Cliff also serves as a Trustee of the Virginia Service Foundation (Treasurer, Chair) as well as a member of the MPA Advisory Council at GMU’s Schar School of Policy & Government. His previous civic engagement includes volunteer roles with Sigma Alpha Epsilon, Omicron Delta Kappa (National Treasurer), Nonprofit Roundtable of Greater Washington (Treasurer), Northern Virginia Workforce Development Board, Leadership Greater Washington, Tahirih Justice Center, Points of Light Civic Accelerator, Junior Achievement of Greater Washington, Fairfax County Economic Advisory Commission, and both his alma maters. Cliff and his wife reside in Fairfax, Virginia.

Contact: cyee@nvfs.org, 571.748.2510

Malinda Langford serves as the Senior Vice President of Programs for Northern Virginia Family Service. Malinda manages the early childhood education, therapeutic foster care, and the access to health and nutrition services within the agency. Malinda previously served as training and technical assistance specialist for the Office of Head Start’s Region Three Division in Philadelphia, PA 

She holds a bachelor’s degree in human relations from Trinity University in Washington, D.C., and has worked in the field of early childhood education for the past 42 years. She has one daughter who is a stage actress and resides in Los Angeles 

Contact: mlangford@nvfs.org, 571.748.2555 

Sarah joined Northern Virginia Family Service in August 2015 and oversees community engagement for the agency, including fundraising events, in-kind drives and volunteer opportunities. She has nearly twenty years of experience working in the education and nonprofit sectors leading classrooms and teams, managing events and projects, and engaging volunteers in mission-centered work. Prior to joining NVFS, Sarah worked for the Heart of America Foundation where she leveraged her previous teaching experience to help build projects that centered student choice and created more meaningful volunteer experiences for corporate partners.

Originally from Collegeville, PA, Sarah has lived in the DC metro area since 2004 but is still (and always will be) a Phillies and Eagles Phan. She graduated from the University of Georgia with a Bachelor of Arts in Sociology and completed graduate licensure coursework in Special Education through the University of Virginia. She is an avid cyclist, runner and hiker and lives in Sperryville, VA with her husband, son, and yellow lab.

Kendra is the vice president of equity, diversity, and inclusion and joined the NVFS community in August 2022. Previously, Kendra served as the assistant director for equity and inclusion at Fordham University, where she worked alongside the chief diversity officer to deepen Fordham’s institutional commitment to a diverse, inclusive, and equitable campus environment.  Kendra focused on strengthening students’ sense of belonging, enhancing campus discourse, and advancing the development of a university-wide strategic plan for diversity, equity, and inclusion. 

 Kendra is a Maryland native, committed to equity, peacebuilding, racial justice, and the transformation of communities through education, engagement, and leadership formation. She brings approximately 20 years of experience in nonprofit management, human rights, social justice education, and strategic planning to her role. Kendra has extensive domestic and international experience, having worked with communities and institutions in Africa, Asia, Latin America, the Caribbean, the United States, and Europe. Kendra received a bachelor of arts degree from Williams College, a master of divinity from Union Theological Seminary, and a master’s of science degree in clinical mental health counseling from Loyola University Maryland. 

Sara joined Northern Virginia Family Service in December 2018 and oversees the private fundraising efforts for the agency. A leader in the nonprofit sector for more than a decade, Sara works to create meaningful partnerships with stakeholders and donors to build capacity and drive social change. She has spent much of her career focused on corporate engagement, establishing and enhancing employee volunteer programs and cause marketing campaigns for corporations across the globe. Most recently, Sara worked for First Book, facilitating a variety of corporate partnerships aimed at providing access to educational resources for children in need. Prior to First Book, Sara worked for Volunteer Fairfax, connecting individuals and corporations with meaningful volunteer opportunities in support of local nonprofits.

Sara is originally from Madison, WI, but has called Northern Virginia home since 2011. She holds a Master’s in Public Administration and Nonprofit Management from George Mason University and a Bachelor of Arts in Elementary Education and History from the University of St. Thomas in St. Paul, MN. Sara is a 2020 graduate of Leadership Fairfax and a 2022 Northern Virginia 40 Under 40 Award recipient. She lives in Gainesville, VA with her husband, three kids, and yellow lab.

Contact: skreitzer@nvfs.org, 571.748.2560

James (Jay) Liverman joined Northern Virginia Family Service in March 2022 as the Vice President of Technology & Workplace Solutions with responsibility  for all aspects of technology and facilities management.

Jay brings a wealth of experience in technology, operations, and process management gained from previous roles with Freddie Mac, Capital One, and several small business and nonprofit organizations.  His depth and breadth of technology knowledge comes from more than 25 years of mission critical operational experience in strategic roles spanning planning, vendor, risk management, and project solutions delivery.  His facilities background includes lease management, space planning, capital budgeting, and corrective and preventative maintenance.

Jay is particularly passionate about the work that nonprofits do to help uplift communities  and the role technology can play as an enabling and scaling function. As the founder of Capital One’s Technology Corps, he was a respected community leader in helping to connect skilled technology volunteers with nonprofits on pro bono projects. Jay is also a 2010 graduate of Leadership Greater Washington and served on the 501cTech board of Directors for  from 2008 to 2014 culminating with his service as Board Chair.

Jay is a graduate of the University of Tennessee with a degree in Finance and is a Lean Six Sigma Certified Green Belt. He lives in Falls Church with his wife and family.

Contact: jliverman@nvfs.org, 571.748.2532

Meredith McKeen, MSW, is a social worker with more than 20 years of experience administering, managing, and providing the following: services to at-risk youth; trauma recovery and disaster response services; and services to domestic violence survivors and child witnesses to violence.

Throughout her career in violence prevention and trauma recovery, Meredith has specialized in providing services to Spanish-speaking and Latino populations, with the goal of ensuring that immigrants and their family members have access to appropriate and effective services.

Meredith, who holds a master’s degree in social work from the University of Texas at Austin, began her social work career with the Victim Services Unit of the Austin Texas Police Department, providing services in English and Spanish for children and adults experiencing family violence and then worked in a domestic violence shelter for women and children in Washington, D.C. For the past 15 years her work with Northern Virginia Family Service has included: providing and managing youth violence prevention services; managing several trauma-recovery programs including the 9-11 Survivors’ Fund Project and the Hurricane Katrina Project; and providing training to staff of NVFS and other organizations.

A graduate of Leadership Fairfax, Meredith currently serves as NVFS’ Vice President, Programs overseeing the Multicultural Center, Youth Initiatives, and Healthy Families service delivery areas ensuring the Agency provides an array of holistic language- and culture-specific trauma-recovery, mental health, case management, intervention, and prevention services for youth and adults.

Contact: mmckeen@nvfs.org, 571.748.2574

Beth has over 25 years of accounting experience, with more than 20 of those years in the nonprofit sector. She joined Northern Virginia Family Service in 1998 and manages the financial operations of the agency, including accounts receivable, accounts payable, payroll, monthly close, financial reporting, and grants management, as well as overseeing and managing audits by the agency’s independent auditors and numerous grant funders. She ensures that NVFS’ financial records are in compliance with Generally Accepted Accounting Principles and Federal compliance requirements. Beth provides leadership, planning, and project coordination to the staff in the Finance Department, while concurrently facilitating efficient operations to meet both agency and staff needs.

Beth’s work experience prior to NVFS was as an auditor with Deloitte, where she worked primarily with nonprofit clients. She received her bachelor’s degree in accounting from Muhlenberg College. She and her husband, David, live in Vienna, Va.

Contact: bdargatis@nvfs.org, 571.748.2511

Ann Durbin joined Northern Virginia Family Service in 2024 to lead the individual giving strategy for the agency. An emerging leader in the nonprofit sector, Ann enjoys working with community members to connect passion with purpose and drive social change in local communities. Prior to joining NVFS, Ann served as a development leader at two other local nonprofits, United Community and the Northern Virginia Science Center Foundation, where she demonstrated proven success in cultivating high-impact partnerships and enhancing organizational sustainability to build stronger, more equitable communities in Northern Virginia. Ann also serves as the co-lead for the Northern Virginia Affinity Group of the Association of Fundraising Professionals (AFP) DC Chapter and as a volunteer grant reviewer for the Community Foundation for Northern Virginia.

Ann holds a B.S. in Environmental Biology from Michigan State University and a Certificate in Nonprofit Management. She is currently pursuing her Certified Fundraising Executive (CFRE) credential. Originally from Michigan, Ann now resides in Centreville, Virginia. She loves reading, traveling, and exploring new coffee shops and bakeries.

Contact: adurbin@nvfs.org

Karen Horowitz is the Director of Volunteer & Internship Engagement for Northern Virginia Family Service (NVFS) and has been with the agency in volunteer management and fundraising roles since 2009. In her current role, Karen has implemented best practices in volunteer administration throughout the agency by streamlining the volunteer onboarding process, significantly increasing volunteer involvement and engaging volunteers more strategically to increase the agency’s capacity and impact.

She has spent her career in the nonprofit sector focusing on volunteer management, building community partnerships and fundraising. Prior to joining NVFS, she worked for Alternative House and the Northern Virginia Chapter of MADD. Karen is a Northern Virginia native and graduate of George Mason University and the Leadership Fairfax class of 2010. She holds a Certificate in Volunteer Administration (CVA).

Contact: khorowitz@nvfs.org, 571.748.2626

Adrianne Hosein joined Northern Virginia Family Services as the Director of Community Housing in October 2022. Adrianne is a New York City native who brings more than 10 years of experience working in the health and human services sectors, partnering with communities to ensure children, adults, and families have the resources they need to thrive.

Prior to NVFS, she served as project manager for the Bronx Accountable Healthcare Network, where she spearheaded a successful criminal justice program and partnership with Rikers Island Correctional Health Services. Her work and passion include project development, quality management, and combatting social determinants of health disparities nationwide. She previously held various positions at Bronxworks, where she worked on community-based programs including eviction prevention, family rewards, and provided case management support for families that are homeless or at risk of homelessness.

Adrianne holds a master’s degree in public administration (MPA) from John Jay College of Criminal Justice and a Bachelor of Arts (BA) in Criminal Justice from Virginia Union University (HBCU). Outside of the office, Adrianne loves to arrange flowers and travel.

Contact: ahosein@nvfs.org, 571-356-5499

Venita Julien joined Northern Virginia Family Service as the Director of Homeless Services in February 2024. Venita has devoted over two decades to Social Services, demonstrating unwavering commitment to transforming the lives of disenfranchised individuals. Her mission centers on guiding those experiencing homelessness toward housing stability and economic self-sufficiency, fueled by a deep belief in the potential of every individual to thrive.

Holding a Bachelor of Science in Behavioral Science and a Master of Arts with distinction in Psychology, Venita possesses a profound understanding of the intricate relationship between social environments and human resilience. Her academic knowledge is enhanced by practical expertise in housing systems, program development, mental health, and community empowerment.

Prior to joining NVFS, Venita served as the Program Manager for the Family Self-Sufficiency Program at the Housing Opportunities Commission of Montgomery County, MD. Under her transformative leadership, countless families and individuals have experienced profound change, achieving housing permanence, financial stability, and the fulfillment of their aspirations.

As a passionate advocate for empowerment, she champions initiatives that uphold dignity, foster respect, and expand access to essential resources, embodying a steadfast dedication to systemic change. Through her work, she inspires hope and resilience, demonstrating that with the right support, every individual can realize their full potential.

Contact: vjulien@nvfs.org or 571-748-2585

Jackie Maldonado joined NVFS in June 2022, as the director of work, life, and innovation. Jackie brings more than 19 years of experience working in the nonprofit sector focusing on health and human services.  

 Most recently, Jackie worked at Greater Prince William Health Center (FQHC) in Prince William County, where she held multiple positions, and most recently served as the director of public relations and community partnerships.  

 Jackie is a powerful advocate for communities.  Her focus has been increasing awareness of all social determinants of health and ensuring communities have access to comprehensive services that lift and support individuals and families.   

  Jackie holds a bachelor’s degree in business administration from Universidad Mayor de San Simon. In her free time, she enjoys traveling and spending time with her family and her fur babies.  

Nanci Pedulla is the director of the regional Healthy Families program and has been with Northern Virginia Family Service since 2006. Nanci has more than 35 years of experience in international and domestic agencies serving families in need. 

Throughout her career, Nanci has focused on improving maternal and child health outcomes among marginalized populations in the U.S. and abroad. In her current position, Nanci leads a team of 41 Healthy Families staff, serving more than 800 vulnerable families each year in Alexandria city and Arlington, Fairfax, and Prince William counties. The Healthy Families program provides intensive and comprehensive home visiting services to expectant and new parents, successfully mitigating children’s risk for poor childhood outcomes including child maltreatment.  

Previously, Nanci managed reproductive health programs in Latin America for Pathfinder International and INTRAH and provided a variety of health education services to immigrant families and populations with low incomes in New York City and Washington, D.C. Nanci lived in Latin America and Europe for nearly 10 years, including a four-year tour as a Peace Corps volunteer in Paraguay, and is fluent in English and Spanish. She received a Bachelor’s degree in American Culture from Vassar College and a Master’s in Public Health with a focus in maternal and child health from the University of North Carolina at Chapel Hill. 

Contact: npedulla@nvfs.org, 571.462.7219

Dr. Michael Perini is the director of quality assurance at Northern Virginia Family Service (NVFS). He provides planning, project coordination, and management of the agency’s method of continuous program and process quality improvement and monitors the agency’s risk in areas of compliance and incident reporting, as is relates to service delivery, throughout the organizational ecosystem.

Prior to coming to NVFS in 2021, Michael served as a dean, director, professor and program manager in higher education settings for nearly 20 years. He worked in admissions, instruction, library circulation and reference, assessment, advising, healthcare, and administration. Michael’s strengths lie in assessment and analysis, and he is keen at solving problems utilizing unconventional approaches afforded by his diverse experience. Michael has published a book, numerous chapters, and articles on an assortment of topics, including identity theory, for-profit education, the public and civic good, distance education, library management and theory, student engagement, and martial arts theory.

Michael received a Bachelor of Arts degree in classics and history, summa cum laude, from the State University of New York at Buffalo in 2003, graduating Phi Beta Kappa and Phi Alpha Theta, as well as a Master of Arts in history from the State University of New York at Buffalo in 2006. He was inducted into Phi Kappa Phi and Kappa Delta Pi and completed the requirements for the Master of Arts in interdisciplinary studies for higher education administration at George Mason University in 2011. Michael received his Doctor of Arts in community college education from George Mason University in spring 2015.

Michael also proudly serves his country and commonwealth as a commissioned officer in the military. He has been decorated for achievement on several occasions and oversaw and supported emergency operations on various deployments.

Michael resides in Springfield, VA with his family.

Marvin A. Quintero is the Director of Community In Reach at Northern Virginia Family Service.  He leads a fantastic team helping individuals and communities impacted by a lack of resources and investments.  This department will leverage outreach and resource navigation to conduct in-reach in specific, targeted neighborhoods, and partner with residents and other trusted stakeholders to build and strengthen community resiliency. 

Marvin has more than 20 years of professional experience in human services in management, healthcare, and human resources.  He has served as chief business officer at HealthWorks for Northern Virginia, director of human resources at Bluepoint Medical Associates, and most recently at Inova’s Ambulatory Patient Relations Department.  Marvin believes all stakeholders deserve the finest support and service, including clients, community leaders and partners, volunteers, and coworkers. He loves to be a resource for his team and superiors, supporting common goals that promote a thriving community and environment. 

Marvin holds a business administration bachelors’ degree from Washington Adventist University, summa cum laude, and received his MBA in medical services management from the Johns Hopkins University Carey Business School. 

Marvin has lived in Northern Virginia for most of his life.  Marvin enjoys volunteering at a local food bank every Saturday, hiking in the local parks, and cooking for his family.

Contact: mquintero@nvfs.org 

Kate Reen has been with Northern Virginia Family Service since 2008 and currently serves as the Director of Youth Initiatives, which provides mental health, therapeutic case management, and groups services to youth exposed to violence, youth at risk of gang involvement, and recently immigrated youth reunifying with family.

A common theme in her work is strengthening families for children who have experienced trauma with an international component. Prior to coming to NVFS, Kate worked in intercountry adoption, providing education to prospective adoptive parents and managing programs for adoptions from Eastern Europe. Kate joined NVFS as part of the therapeutic foster care program, providing therapeutic support to children in foster care, recruiting, and training foster parents.  Simultaneously, Kate provided case management services for unaccompanied minors and their families in the reunification process, eventually moving to manage and develop the Family Reunification Program as well as case management programs for adult immigrants and refugees. In 2013, Kate joined the Youth Initiatives team uniting the Family Reunification Program with the Intervention, Prevention, and Education and Violence Prevention and Intervention Program.

Kate received her Bachelor’s degree from Cedarville University in Social Work and her Master’s in Social Work with a concentration in Child and Family Services from Roberts Wesleyan University.

Contact: kreen@nvfs.org, 571.748.2808

Madeline Robison is the human resources director and joined NVFS in November 2017. Madi enjoys managing employee benefits and wellbeing programs. Prior to joining NVFS, Madi worked in employee benefits for nearly five years and spent a majority of that time in the role of population health management director, developing customized wellness programs with employers she supported.  

 As a champion of NVFS’ five-dimensional wellbeing model, Madeline enjoys facilitating NVFS’ internal Wellbeing Committee, a group of employees from across programs and departments. This group of well-being champions develops and communicates activities that will best support health and wellness across the agency.  

Madi earned her bachelor of arts degree in integrative studies from George Mason University and her master of arts in human resource management from Marymount University. She enjoys practicing and teaching yoga, hiking the great outdoors, and trying new activities with her husband and two daughters.

Contact: mrobison@nvfs.org  

Paola is the Director of the Multicultural Center where she leads an impressive group of mental health, social work, and legal professionals. Prior to becoming director, Paola served as Assistant Director of the Multicultural Center (MC) and, from 2009-2014, as a mental health therapist for survivors of torture, domestic violence and sexual assault.

Paola has over ten years of direct service experience with immigrant survivors of violence and a background in program management and supervision at a local nonprofit for under-resourced immigrant youth. Paola brings extensive expertise in the field of accessible, culturally specific mental health services and a commitment to supporting the staff and clients of the MC. She is a passionate advocate for immigrant and underserved populations, and she considers cultural awareness and validation the foundation for any successful working relationship.

Paola is originally from Bogotá, Colombia, where she graduated as a Psychologist and worked primarily with children exposed to violence. After immigrating to the United States, she graduated from George Mason University with an M.Ed. with emphasis in Community Counseling in 2009. She has been licensed as a professional counselor in Virginia since 2013, and she is also a registered supervisor with the Board of Counseling.

Contact: psandoval@nvfs.org, 571.748.2827

Charlene Sarmiento is the director of marketing and communications at Northern Virginia Family Service (NVFS). She leads the development of the organization’s marketing and communications strategy, strengthens brand awareness and builds brand connections with NVFS, a nearly 100-year-old nonprofit organization. She leads NVFS’ content creation, social media, brand management and public relations.

Prior to joining NVFS in March 2022, Charlene worked in marketing, brand development, communications and public relations at Goodwill Industries International, a social enterprise and North America’s leading nonprofit provider of education, job training and career services for millions of people with disadvantages and disabilities. During Charlene’s time at Goodwill, she led the development of multimedia storytelling and video projects, managed national marketing and communications campaigns and provided MarComm counsel to 155 local Goodwill organizations.

Prior to her career in nonprofit communications and marketing, Charlene worked in television news as a writer for WJLA-TV and a news producer for Voice of America television. Charlene has a bachelor of arts degree in global studies from the University of California, Santa Barbara and a masters of business administration (MBA) from the University of Maryland Robert H. Smith School of Business.

Contact Charlene at csarmiento@nvfs.org or (571) 462-7226.

Anna joined Northern Virginia Family Service in January 2018 and transitioned into the role of Director of Grants Administration in May 2022. Anna is responsible for oversight and management of the agency’s government grants and contracts, serving as a compliance resource to administrative leadership to assess, elevate, and manage agency workflows pertaining to grants administration. Prior to assuming this role, Anna authored and guided the development of grant proposals for private, local, state, and federal grant opportunities in collaboration with NVFS program, finance, and leadership teams.

Before relocating to Northern Virginia, Anna worked at Thomas Jefferson University in Philadelphia where she supported strategic initiatives, developed new academic programs, and managed academic enrichment programs. She earned both her Bachelor of Science degree in Chemistry and Master of Business Administration from Widener University. Anna is the current Chair of the Widener-PMC Alumni Council.

In her spare time, you can find Anna spending time with her family, reading, hiking, baking pies, and/or watching the Phillies.